# Shuaa Renderer - Privacy Policy (Pre-Beta) **Effective 3 October 2026** *Document revision: 3 October 2026. Legal documents are identified by date, not by Shuaa version number.* This policy explains what data Hassen Guennari ("we") receives about you during the Pre-Release of Shuaa Renderer, why, how long we keep it, and what rights you have. It covers the Shuaa Renderer Pre-Release builds (the "Software"), https://renderway.com and our support email. **Data controller:** Hassen Guennari - shuaa-renderer@renderway.com --- ## 1. Summary - **The Software makes one connection on its own: it asks https://renderway.com for today's date** (Section 3). Like any web request it reaches the server's log with your IP address; it carries nothing about you or your work. Otherwise it sends nothing on its own: no telemetry, no analytics, no licence activation, no tracking. - Everything else reaches us **only when you choose to send it**: a problem report, an email, or a visit to our website. - **We never sell your data.** | What we receive | When | Why | |---|---|---| | Website server logs of the date check: IP address, time, and the Software's name and version | Cinema 4D starts with the Software, and when you render if the last check is more than an hour old | To apply the Pre-Beta's end date (Section 3) | | Your email address and what you write in the report form | You send us a report | To answer you and fix the problem | | The report's technical contents (Section 2) | You send us a report | To reproduce and fix the problem | | Your scene file | Only if you tick "Include the scene file" and send the report | To reproduce the problem | | Your messages and their attachments | You email us | To answer you | | Your email address, for the newsletter | You sign up on our website and confirm it | To email you news about Shuaa Renderer, starting with the Public Beta | | Pre-Beta download records: the code's number, the build, the time, whether the whole file was sent | You download the Pre-Beta with your one-time code | So that each code works only once (Section 7) | | Website server logs: IP address, time, page or file requested | You visit or download from https://renderway.com | To run and protect the website | --- ## 2. What a problem report contains The Software saves a report on your computer as a zip file. **Nothing is sent until you send that zip yourself.** Before it saves, the report form lists what the zip will hold. A report contains: - the report form: its title, category, steps, description and your email address; - facts about your computer: the Shuaa and Cinema 4D versions, the Windows version, the processor, the memory, the graphics card and its driver, and counts about the open scene (objects, polygons); - the Live Viewer's current pictures; - the Shuaa log of the current session and, after a crash, of the previous session. A log records what the Software did and can contain file paths (which may include your Windows user name) and the names of objects, materials and textures in your scene; - **the scene file, only if you ticked "Include the scene file".** It is unticked by default. You can open the zip and remove anything from it before you send it. --- ## 3. The date check The Pre-Beta may be used until 31 December 2026 (the Licence Agreement, Section 4). To apply that date, the Software asks https://renderway.com/shuaa/time.php for the website's current date and time when Cinema 4D starts, and again when you render if its last answer is more than an hour old. - The request is a plain web request. It carries the Software's name and version and nothing else: no account, no identifier, nothing about your computer, your scenes or your work. - Like every visit to our website, it reaches the website's server log with your IP address and the time (kept 30 days, Section 4). - The Software also keeps one small file on your computer, in Cinema 4D's preferences folder: the latest date it has seen. It holds only that date, and it never leaves your computer. - If the website cannot be reached, nothing is sent and the Software uses your computer's clock. --- ## 4. How long we keep it | Data | Kept | |---|---| | **Scene files** | Used only to reproduce the problem you reported, never shared, and **deleted once that problem is fixed, and never later than 90 days after we receive them.** Ask us and we delete one sooner. | | Reports, logs and pictures | Until the problem is closed, and never longer than 12 months | | Newsletter: your email address | Until you unsubscribe (a link in every email) | | Emails | 24 months after the conversation ends; reports and scene files attached to them are deleted as the two rows above say | | Website server logs, the date check's included | 30 days | | Pre-Beta download records (code number, build, time, whether the file was sent in full), and our list of which tester received which code | Until the Pre-Beta ends, then deleted (by 31 January 2027) | If we would like to keep one of your scenes longer, for example to test future versions, we will ask you first, and keep it only with your agreement. --- ## 5. Legal basis (EU and UK) - Reports, scene files and emails you send us: your consent -- you choose to send them, and you can ask us to delete them at any time. - Website server logs: our legitimate interest in operating and securing the website. - The newsletter: your consent, given when you confirm your address; you can withdraw it at any time with the unsubscribe link in every email. - Pre-Beta download records and the list of who received which code: our legitimate interest in letting each one-time code download once. - The date check: our legitimate interest in applying the Pre-Beta's end date, a term of the licence you accept (the Licence Agreement, Section 4). --- ## 6. Who we share it with | Recipient | Purpose | |---|---| | Atlax (atlax.com), Tunis, Tunisia | Website hosting and email | | Google (Gmail) | Emails to shuaa-renderer@renderway.com are forwarded to our Gmail mailbox | | Kit (kit.com), USA | Runs our newsletter: keeps the subscribers' email addresses and sends the emails | | AI assistants run by other companies | To help us read a problem report's logs and technical contents when we look for the cause of a problem | These providers process data only for the purposes above. We share data with no one else. We do not sell, rent or trade personal data. We may disclose data if the law requires it, or to protect our rights against fraud or abuse. --- ## 7. Website We do not use analytics, advertising or tracking on https://renderway.com, and the website sets no cookies. Its fonts and images come from our own server. The Shuaa sneak-peek video is hosted on YouTube. It loads only when you press play, in YouTube's privacy-enhanced mode (youtube-nocookie.com); from then, YouTube's own privacy policy applies to it. The newsletter sign-up form sends the address you type to Kit, which runs our newsletter. After you press the button you are on Kit's pages until you come back to ours, and Kit's privacy policy applies there. The Pre-Beta is downloaded with a one-time code that we give each tester. For each download our server records the code's number, the build, the time and whether the whole file was sent, so that each code works only once. We know which tester we gave each code to. --- ## 8. International transfers We operate from Tunisia, and our website and email are hosted by Atlax in Tunisia, so data you send us is processed there. The EU and the UK have not recognised Tunisia as offering an adequate level of data protection; we protect your data as this policy describes. Emails forwarded to Gmail, and reports we read with an AI assistant, may also be processed by those companies in the EU or the US, under their own safeguards. Kit keeps the newsletter's subscribers in the United States, under the EU-U.S. Data Privacy Framework and the standard contractual clauses. --- ## 9. Your rights If you are in the EU or UK you have the right to: - **Access** - get a copy of your data - **Rectification** - correct inaccurate data - **Erasure** - have your data deleted, including any report or scene you sent us - **Restriction** - limit how we process it - **Portability** - receive it in a machine-readable format - **Object** - object to processing based on legitimate interest - **Withdraw consent** - at any time Email shuaa-renderer@renderway.com to exercise any of these; we answer within **30 days**. You may also complain to your national data protection authority. We honour the same requests from anyone, wherever they live. --- ## 10. Security Reports, scenes and emails are kept in our mailboxes (Atlax and Gmail) and on our own computers, and only we can access them. No system is perfectly secure; if a breach affects your personal data we will notify you and the relevant authority as the law requires. --- ## 11. Children The Software and the website are not directed at children under 16, and we do not knowingly collect their data. --- ## 12. Changes We may update this policy. A newer build carries the policy that applies to it, and changes are announced on https://renderway.com/shuaa. Previous versions are archived at https://renderway.com/shuaa/legal/archive. --- **Contact:** shuaa-renderer@renderway.com - Hassen Guennari